General Camp Information
What will my child do all day at Zoo camp?
Zoo Camp is full of fun and learning about the world of animals, nature, and science. A typical week of Zoo Camp includes age-appropriate activities including up-close animal encounters, games, hands-on science projects, crafts, and songs. To help you and your camper get the most out of camp, we distribute a caregiver letter on the first day that provides an overview of the week’s activities along with some questions to spark conversation and extend the learning and fun beyond the camp day. Camps also feature a special "Closing Ceremony" experience on the final day of camp, giving you another peek into what your camper has been doing all week long!
Who is this camp for?
Zoo Camp is perfect for children and youth who are interested in animals, nature, and science!
How much interaction do campers have with animals?
We provide a daily up close experience with a smaller animal in our camp classroom. These “ambassador animals” have been selected and trained to provide a fun, exciting, and safe experience for both the animal and the campers. During these encounters, we do our best to offer campers the opportunity to touch the animal, but cannot allow campers to hold or feed our animals. Other special activities might include observing animals in their exhibits during feeding, enrichment or training sessions. Teen programs include a variety of behind the scenes components and opportunities to work with animal keepers.
What is the counselor to camper ratio?
The counselor to camper ratio varies with age and registration. Our average group size is around seven campers to one counselor. For PreK4-K, we have a ratio of 6 campers to 1 counselor, while K-5th has a ratio of 7 campers to 1 counselor. We may also be joined by specially trained Education Assistant volunteers who help to supervise activities and support the camp counselors.
Is there nap time?
Nap time is not offered in any of our camp programs. For all camps, we try to incorporate quieter activities where campers have some down time.
Do you provide a snack?
We provide snack daily. We try our best to supply treats with few allergic interactions. Please make sure that all allergies are listed on the medical form and if your child does have food allergies, please pack a snack just in case. Since we don't provide snack until early afternoon, please make sure that your camper eats a healthy breakfast before coming to camp.
Should I pack a lunch for my camper?
Yes, please. Please send your camper to Zoo Camp each day with a NUT-FREE lunch. Please do not send any snacks or foods containing peanuts or tree nuts, due to allergy concerns. Sharing of lunch items is not permitted except amongst siblings.
What should my camper wear to camp?
Dress appropriately for the weather. We will go outside rain or shine, so rain gear is sometimes needed. For younger campers, please make sure their clothing is easy for them to remove while using the restroom, since zoo staff cannot assist campers in the restroom. On the first day of camp, your child will be given a special Zoo Camp t-shirt. We require your child to wear this shirt every day of camp, because it increases visibility and safety while touring the zoo. Extra shirts can be purchased for $20 while you register or on the first and second days of camp. Closed-toed shoes are also required for your child's safety.
Will you be outside all day?
Weather permitting, we strive to be outdoors for a least half of the time spent at camp, and many of our activities include outside time. Please be sure to apply sunscreen each morning before camp. Counselors are not permitted to apply sunscreen. It is also a good idea to send your camper with a full, reusable water bottle. We make routine stops at water fountains, but it does get hot during the summer and a reusable water bottle is the best way to help ensure that your camper stays hydrated.
Can I stay with my camper during the day?
For the safety of campers, we do not allow adults who are not camp staff to spend time with the camp group. This includes parents.
What if my camper has special needs?
If you child has special needs (dietary, allergy, behavioral, physical, etc.) please notify us in advance by contacting 800-433-4149 and/or firstname.lastname@example.org. We want your child to have the best camp experience possible and can only do this if we know the unique needs of your child!
Payment and Registration
When will registration open?
Registration for Zoo Camp for the general public will open on Wednesday, January 22, 2020 at 9am.
What is your cancellation policy?
- All cancellations must be submitted via email to email@example.com. Please state the camper's name, camp session, date, and the reason for the refund request.
- Each change to the original registration is subject to a $50.00 administrative fee.
- Notice and refund amounts:
- If your request is received at least four (4) weeks prior to the camp start date, a full refund will be issued, less the $50.00 administrative fee.
- If your request is received between two (2) and four (4) weeks prior to the camp start date, a 50% refund will be issued.
- If your request is received within two (2) weeks of the camp start date, no refund will be issued.
- Camp Registrations are non-transferrable.
- There are no refunds if your child is sick and misses camp during the program.
- If your child is dismissed from the program due to behavioral issues, you will not be granted a refund and your child will not be allowed to return to camp.
How do I know if my spot is confirmed?
Upon completion of registration, you will receive an email from firstname.lastname@example.org, which will include your tickets. You will receive an electronic confirmation once your registration and payment have been collected.
Can I sign my camper up for multiple weeks?
Yes! There are multiple camp experiences for kids entering grades K-8th. We do, however, recommend that you sign your camper up for a different topic rather than enrolling them in the same camp more than once.
Which forms do I need to complete if my camper’s spot is confirmed?
Prior to the start of camp, we will provide you with the appropriate forms that need to be completed. All forms can be completed by a caregiver and will not require a medical professional’s signature. Feel free to contact us prior to camp so we can ensure that your camper(s) have the best summer experience possible.
Why can’t my 1st grader and my 5th grader attend the same camp?
For the benefit of your child and other campers, children will only be allowed in groups appropriate for their grade. We focus on age specific content throughout the week. There are no exceptions to this rule.
Do you have a payment plan?
Please reach out to us at email@example.com to see how we can accommodate your request.
Do you have a multiple child discount?
We do not offer a multiple child discount. We do offer a discount for Wildlife Conservation Society members.
What does “wait list” mean?
Wait list means that we are currently full for that session. You are welcome to sign up for the wait list, but a spot will only open up if someone else cancels their camp registration.
Do I get a refund if my camper is sick?
No. We do not give refunds for campers that are unable to attend camp because they are sick.
Do I get a refund if my camper is asked to leave camp because of behavioral issues?
No. If your child is asked to leave camp because they are unable to cooperate with camp rules, you will not receive a refund.
What happens if my camper can’t attend a day or if they’ll be late?
Please notify our Registrar if your camper will be absent or late on any given day. Please call 800-433-4149 to do so.