Call Center & Service

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Guest Relations Representative
Call Center Sales and Service
Office Associate – Customer Service Representative

EOE/ AA/M/F/Vets/Disabled

Qualification Requirements

  • High School Diploma or GED Equivalent.
  • Excellent interpersonal, written, and verbal communication skills, including a clear, friendly phone voice
  • Excellent listening skills and the ability to ask probing questions, understand concerns, and overcome objections
  • Must possess a professional and positive attitude, and be able to quickly develop a rapport with customers over the phone.
  • Proficient in Microsoft Office Programs, Word and Excel a must, PowerPoint a plus. Knowledge of Gateway Ticketing System a plus.
  • Ability to work independently as well as within a team
  • Must be flexible & available to work weekends, holidays & extended hour

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