Call Center & Service

Apply now for an unforgettable experience.

Positions

Guest Relations Representative
APPLY
Call Center Sales and Service
APPLY

EOE/ AA/M/F/Vets/Disabled

Qualification Requirements

  • High School Diploma or GED Equivalent.
  • Excellent interpersonal, written, and verbal communication skills, including a clear, friendly phone voice
  • Excellent listening skills and the ability to ask probing questions, understand concerns, and overcome objections
  • Must possess a professional and positive attitude, and be able to quickly develop a rapport with customers over the phone.
  • Proficient in Microsoft Office Programs, Word and Excel a must, PowerPoint a plus. Knowledge of Gateway Ticketing System a plus.
  • Ability to work independently as well as within a team
  • Must be flexible & available to work weekends, holidays & extended hour

Check out our new mobile app!

Maximize your next trip to the zoo. Check out bronxzoo.com/app on your smartphone for park maps, real-time info, and more with our new app.

Need some direction? Get park maps, real-time info, and more with our new app.

I'm in the park

Visit the in-park app experience

Need some direction? Get park maps, real-time info, and more with our new app.

I'm in the park