The Bronx Zoo’s seasonal celebration returns!

Member Preview Days: Nov 17, 18, and 19
Select dates November 20 through January 10

TICKETS ARE REQUIRED AND MUST BE RESERVED IN ADVANCE


Tickets

How much are tickets for Holiday Lights?

Adult $34.95; Child (3-12) $22.95; Seniors $32.95

How do I get tickets?

Holiday Lights tickets are available for purchase online only. All visitors, including Members, must reserve a date-specific in advance. No tickets will be sold on site.

Do I need a special ticket?

Yes. You need a Holiday Lights ticket.

Do I need to print my ticket?

Online tickets can be scanned from your mobile device and do not need to be printed. If you do print your tickets: use best quality resolution on white paper; bring ALL the printed tickets.

Is there a group rate?

For groups of 10 or more, please contact our Group Sales Department (wcsgroupsales@wcs.org, 800-433-4149) for special rates and offers.

At what age does a child need a ticket?

Children 2 and under are free. All guests 3 years old and over must have a ticket.

Do you offer refunds?

All ticket sales are final sale and non-refundable.

What if the event is cancelled or postponed?

We will make all announcements about overall event schedule or closures on our website: BronxZoo.com

While we plan to be open all of our operating dates, please understand if a significant weather event or storm might cause a change of schedule. In the event of a closure, you will be issued new ticket(s) for another operating date.

For specific weather-dependent activities or unforeseen changes in program, please use our mobile site.

Can I stay for Holiday Lights if I come during the day?

Daytime park hours on days with Holiday Lights is 10:00am - 4:30pm. The last tickets sold for daytime operating hours is 12pm. Guests with daytime admission tickets must exit the park by 4:30pm. Holiday Lights ticket sales start at 3:00pm. Guests entering the zoo after 3:00pm must have a Holiday Lights ticket to stay in the park.

I CANNOT GO ON THE DATE I SELECTED, CAN I RESCHEDULE FOR ANOTHER DAY OR GET A REFUND?

All ticket sales are final. There are no refunds, cancellations or rescheduling. Due to capacity restrictions we must adhere to the ticketing policies which were stated prior to purchase. This includes the terms and conditions acknowledgment that all sales are final and there are no revisions for credit, refund, rescheduling, exchange or cancellation.

I DIDN’T GET AN EMAIL WITH MY TICKETS – WHAT DO I DO?

We are sorry for the inconvenience – but please don’t worry! If you did complete your purchase, and you see the charge was completed on your credit card, you have an order. We expect the ticket reservations emails to be resent, but if you do not have it on the day of your visit you can stop at a Ticket Services window at our admissions area to look up your order when you arrive. Your order can be looked up by your order number, or name, or email, or phone number.

Are military discounts valid for Holiday Lights?

Yes! Active military and veterans are eligible to receive a complementary Holiday Lights ticket for themselves and 50% off tickets for up to 3 guests. Advance ticket reservation required. Please use promotional code MILITARYBZ for active personnel and VETERANBZ for Veterans during checkout. Military member must be present with valid ID on entry. Group must stay together on arrival. Not transferable to spouses. To use these promotional codes, you must purchase your tickets using this link.

Are there student discounts for Holiday Lights?

We offer 30% off of Holiday Lights tickets to NYC undergraduate college students. Advance ticket reservation required. Please use promo code NYCCOLLEGE during checkout. Eligible students must either be: a) attending a NYC college (must show a valid college ID from an institution within the 5 boroughs of New York City; b) NYC resident, attending non-NYC college (must show valid college ID and proof of NYC residency). To use this promotional code, you must purchase your tickets here.

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Getting Here

Is parking available?

Parking at the Bronx Zoo is available via the Southern Blvd entrance and Bronx River Parkway entrance. $17 car; $20 bus. Availability is on a first come first served basis and not guaranteed. Please check https://event.bronxzoo.com/parking before you visit to check parking availability. If you're using public transportation, please use the Pelham Parkway subway station as Asia Gate will be closed.

What is the best place for me to get a shared ride service or taxi?

Southern Boulevard Pedestrian entrance.

How do I get to the zoo if I don't have a car?

The BxM11 express bus makes stops along Madison Avenue, between 26th and 99th Streets, then travels directly to the Zoo's Bronx River entrance (Gate B). For your return trip, pick up the bus just outside the same gate at the MTA BxM11 sign (just before the underpass). ADA-accessible route: #2 train to Pelham Parkway. This station has three elevators* that lead down to street level. Head west to the Zoo's Bronx River entrance (Gate B). Please check with the MTA for schedules.

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The Experience

When is Holiday Lights?

Fridays – Sundays
November 20 – 22
November 27 - 29

Thursdays – Sundays
Dec 3,4,5,6
Dec 10,11,12,13

Nightly except 12/24 & 12/25
Dec 17,18,19,20,21,22,23
Dec 26,27,28,29,30,31

Saturday – Sunday
Jan 2,3

4:30pm – 10pm nightly

Ticket sales for Holiday Lights start at 3pm. Advanced reservation required. No tickets will be sold on site.

Which gates/entrances are open for Holiday Lights?

Bronx River and Southern Boulevard Gates are open. Asia Entrance is not open for Holiday Lights.

Is Holiday Lights free on Wednesdays?

No. Starting at 3:00pm a Holiday Lights ticket is required for entering.

During Holiday Lights last entry for daytime park tickets is 12:00pm.

Is the entire zoo open?

No. Holiday Lights will take over a large portion of the Bronx Zoo, but all animal exhibit buildings and some other areas will be closed after 4:00pm. Please adhere to all posted signs or barriers that block off some pathways as well as one way paths.

Will animal exhibits be open?

The star attraction for Holiday Lights is the lights! All indoor animal exhibits will be closed to allow animals to get a full night's rest. To see our animals, please visit the Bronx Zoo during the daytime. In winter season, last entry to animal exhibits is 4:00pm.

Can I eat dinner there?

A variety of standard and special seasonal food offerings will be available. The Dancing Crane Café will be open during all Holiday Lights operating hours. Additional food stands and carts may be open depending on weather.

Do you have Holiday Lights souvenirs?

Yes! The Bronx Zoo Store will be open during all Holiday Lights operating hours. Additional gift stands and carts may be available, weather permitting.

Is the Zoo Shuttle running?

No, the Zoo Shuttle will not be operating during Holiday Lights.

How long does it take to see the whole event?

With hundreds of displays, as well as a variety of scheduled activities, programs, dining and shopping options, you can spend all night there! We typically find a Holiday Lights visit to be 2-3 hours.

Can I touch the displays?

For your safety, please do not touch any of the light displays. Stay on marked pathways and do not wander into planters or display areas.

Can I rent a wheelchair or stroller?

A limited number of wheelchairs and strollers are available for rent at each entrance on a first-come, first-served basis. Electric Convenience Vehicles are only available for rent at the Southern Boulevard entrance. See Accessibility for more information.

Can I bring my own stroller? Are there any stroller restrictions?

Yes, you can bring your own stroller. Some buildings and exhibits request that you stow your stroller in a designated area before entering.

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Membership 

Do Members get Holiday Lights free?

WCS Members who have a Zoos, Zoos PLUS or Legacy level get FREE access to Holiday Lights on Member preview days (Nov 17-19). Exclusive Member discount (40% off) is available for all other dates.
WCS Conservation Supporters, Conservation Fellows, Conservation Partners, Patrons, and Heritage Circle Members have FREE access to the entire Holiday Lights program.
IMPORTANT! Tickets are required for all guests for all days including Member preview days and Conservation-level Members and Patrons. Additonally, free or discounted Member entry is only for the quantity of people covered on the membership. Each additional guests must have a regular Holiday Lights ticket. Please make sure you have your membership card and photo ID upon entry.

Not a Conservation-level Member? Call us at 718-220-5112 from 9 am to 5pm to upgrade your existing membership.

I have a WCS IDNYC Membership - what discounts do I get?

Holiday Lights is a special event with extended park hours and is not included in IDNYC Member benefits. A WCS IDNYC Member can purchase a Holiday Lights ticket at our Member discount. Member discount is only for the quantity of people on the Membership (IDNYC Membership covers one person - only the individual named on the card). Valid Membership card and ID must be presented on entry with Member ticket. If you'd like to upgrade your existing Membership you can! Call us at 718-220-5112 from 9 am to 5 pm daily!

I have an IDNYC membership - can I come for free on member preview days?

IDNYC Members are not eligible for free entry on Preview Days, but are eligible for a 40% Member discount ticket for the named individual on the card.

I have a WCS AQUARIUM Membership - can I come for free on preview days?

Aquarium-Only Members are eligible for the 40% Member discount tickets (for the quantity of people covered on the Membership), but are not eligible for the free entry on Preview Days. But you can upgrade your existing membership by calling us at 718-220-5112 from 9 am to 5 pm daily. Join us for even more great benefits and wild experiences.

I have a WCS AQUARIUM Membership - what discount do I get?

All WCS Members can receive a 40% discount on Holiday Lights tickets for the quantity of people covered on your Membership. You must show your Membership card upon arrival, so please be sure to check your Membership level to purchase the correct quantity of discount tickets.

I have free parking with my Membership - can I park at Holiday Lights for free?

Yes. Member parking benefits do apply to Holiday Lights. All standard parking policies and restrictions apply (one car per membership per day; member must show valid card and ID upon arrival or parking fees will apply. Parking is on a first come first serve basis and is not guaranteed. Availability is subject to capacity or other unforeseen conditions.)

What if I don't have my membership card when I arrive? Can I still use my Member tickets?

For your best experience, please have you valid Member card and ID ready upon arrival at the zoo. Member look-up will be available at the Admissions entry. We will do our best to assist you in a timely manner, but some delay can be expected for look-ups.

Is there a WCS Member discount?

Yes, all WCS Members receive 40% off Holiday Lights tickets with promo code MEMBERSONLY. A valid membership card and photo ID must be presented at the time of entry.

As a WCS Member, can I buy discounted tickets for my friends/family?

The Member discount for Holiday Lights tickets is for Members only. You must show your Membership card and photo ID upon entry when using discounted Member tickets. Discounted tickets are only for the quantity of people covered on your Membership level. If you'd like to upgrade your existing Membership you can! Call us at 718-220-5112 from 9 am to 5 pm daily!

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Know Before You Go

Important Warning: Some areas may include intense audio, UV lighting, extremely low visibility, strobe lights, fog, and/or special effects. It is not recommended for guests who are claustrophobic, pregnant, are prone to seizures, or have heart and/or respiratory problems.

What Safety Procedures Will Be In Place During Holiday Lights?

We are committed to providing safe and healthy experiences for our community. The Bronx Zoo has made some changes that will be in effect for Holiday Lights including limiting the number of tickets each day, requiring face masks for staff and guests, contactless entry, providing hand sanitizing stations throughout the park and more. Please review the Bronx Zoo Know Before You Go for additional details.

Additionally, our First Aid station will be open and NYPD will be present throughout the evening.

Do I Need To Wear A Face Mask At Holidays Lights?

Yes. Face coverings are required for entry and required throughout your visit. Wild Smile Face Masks are available for purchase from our website when making your ticket reservation.

We require every visitor age 3 and up to wear a mask or cloth face covering for their visit, in order to support public health and safety in our community. Masks must be worn upon entry and within the park at all times, unless a guest is seated at socially distanced picnic tables or benches in a designated Outdoor Seating Area. People without a mask or appropriate face covering could present a direct threat to the health and safety of others. In order to limit this direct threat, making masks mandatory is required for safe operation of our parks.

Will It Be Possible To Follow Social Distancing Guidelines During Holiday Lights?

Yes. And we appreciate everyone’s cooperation to make it work! In addition to limiting the number of tickets available each day, we’ve made some changes inside the park to allow staff and guests to appropriately social distance. You will see markers in queuing areas as well as signs throughout the zoo to remind you to follow these guidelines. Additionally, we have indicated a recommended path, with a few select one-way only areas, to help control traffic flow.

WHAT ITEMS ARE NOT PERMITTED?

Balloons, radios, bikes, skateboards, or scooters are not permitted in the Zoo. Playing ball is also prohibited.

CAN I SMOKE?

The Bronx Zoo is a smoke-free park. Smoking, including e-cigarettes, is only permitted in parking lots and the designated smoking area adjacent to Southern Blvd admissions.

CAN I bring a pet?

Pets are not permitted. Guests who rely on service animals may bring them into the Zoo, provided that the animals remain properly leashed. Guests are solely responsibility for the care and control of their animals.

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