THURSDAYS — SUNDAYS

SEPTEMBER 26 - OCTOBER 13 • 7-10PM*

OCTOBER 17 — OCTOBER 27 • 6:30-10PM*

*Last entry 9PM

Get TicketsMember Reservations

DO I NEED A SPECIAL TICKET?

Yes. All visitors age 3+ must have a Pumpkin Nights admission ticket.


WHAT IS THE RECOMMENDED AGE FOR PUMPKIN NIGHTS?

This is a family friendly event suitable for all ages.
Visitors age 17 and under must be accompanied by an adult chaperone (age 18+). Tickets required for guests age 3 and older.


HOW MUCH ARE TICKETS FOR PUMPKIN NIGHTS?

$34.95 for Adults 13+
$24.95 for Children 3-12 years
Children 2 and under are free.
Visitors age 17 and under must be accompanied by an adult chaperone (age 18+).

For Members
$20.95 for Adults 13+
$14.95 for Children 3-12 years


CAN I STAY FOR PUMPKIN NIGHTS IF I COME DURING THE DAY?

No. Daytime tickets are different and separate from Pumpkin Nights tickets. All daytime visitors, including WCS members, must purchase a separate Pumpkin Nights ticket in advance to attend the nighttime event.

IMPORTANT PARKING NOTE: You must be parked in ONLY the Bronx River main lot or lawn to stay for Pumpkin Nights. If you parked for daytime along JungleWorld Road or in Asia Parking lot, be sure to move your car to the main lot before reentering the zoo for your Pumpkin Nights arrival time.

There is NO EXIT at any other gates. Southern Blvd, Asia Gate and Fordham Road Gate close at the end of normal daytime operations (5pm weekdays; 5:30pm weekends)


HOW DO I GET TICKETS?

Pumpkin Nights tickets are available for purchase online only. All visitors, including Members, must reserve a date and time specific ticket in advance.


DO I NEED TO PRINT MY TICKET?

No. Online tickets can be scanned from your mobile device and do not need to be printed. If you do print your tickets: use best quality resolution on white paper; bring ALL the printed tickets. Tickets (printed or digital) must be presented for entry. Each ticket scan is unique. If you are not arriving with all guests in your order, be sure each person has their tickets in advance. There is no will call or ticket holding window available.


IS THERE A GROUP RATE?

Yes! Groups of 10 or more visitors (ages 3+), receive 20% off regular admission rates, please contact our Group Sales Department (wcsgroupsales@wcs.org, 800-433-4149) for more information.


WHAT IF THE EVENT IS CANCELED OR POSTPONED?

We will make all announcements about overall event schedule or closures on our website: BronxZoo.com

While we plan to run on all listed operating dates, unforseen conditions can occur. Please understand if a significant weather event or storm might cause a change of schedule. In the event of a closure, you will be issued new ticket(s) for another operating date.

For specific weather-dependent activities or unforeseen changes in program, be sure to use our mobile site on the date of your visit.


I CANNOT GO ON THE DATE I SELECTED, CAN I RESCHEDULE FOR ANOTHER NIGHT OR GET A REFUND?

All ticket sales are final. There are no refunds, cancellations or rescheduling. Due to capacity restrictions we must adhere to the ticketing policies which were stated prior to purchase. This includes the terms and conditions acknowledgement that all sales are final and there are no revisions for credit, refund, rescheduling, exchange or cancellation.


I DIDN’T GET AN EMAIL WITH MY TICKETS – WHAT DO I DO?

We are sorry for the difficulty. Please first check to confirm that the purchase was completed on your credit card. If the charge is in “Pending” status of your account, that means that the transaction was not completed and there is no order made.

If the charge was fully processed and you viewed the Sale Confirmation page, but you did not receive the order email, then check your junk/spam folder. If you do not find it, you can contact us to resend your tickets. Please reach out to the Reservation Center to ask for the tickets to be resent: Phone: 800-433-4149 or email (if visit is more than 7 days away): onlinetickets@wcs.org. Be sure to include the name, email and phone number associated with your purchase.

You must get the tickets resent prior to your visit to ensure that your order was processed. If you do arrive on site without the ticket PDF it is a risk that you may not have an order reservation, and if we are sold out you will not be permitted entry.


Are military discounts valid for Pumpkin Nights?

Yes! Active military and veterans are eligible to receive a complementary Pumpkin Nights ticket for themselves and 50% off tickets for up to 3 guests. Advance ticket reservation required. Please use promotional code MILITARYBZ for active personnel and VETERANBZ for Veterans during checkout. Military member must be present with valid ID on entry. Group must stay together on arrival. Not transferable to spouses.


Are there student discounts for Pumpkin Nights?

We offer 30% off of Pumpkin Nights tickets to NYC undergraduate college students. Advance ticket reservation required. Please use promo code NYCCOLLEGE during checkout. Eligible students must either be: a) attending a NYC college (must show a valid college ID from an institution within the 5 boroughs of New York City; b) NYC resident, attending non-NYC college (must show valid college ID and proof of NYC residency). Limit one discounted ticket per order.


DO YOU OFFER REFUNDS?

All ticket sales are final. There are no refunds, cancellations or rescheduling. We ask guests to be accountable to their purchase decision and adhere to the ticketing policies which were stated prior to purchase. This includes the terms and conditions acknowledgement that all sales are final and no revisions for credit, refund, rescheduling, exchange or cancellation. If you cannot make your scheduled reservation, we recommend sharing your non-member tickets with friends or family to use.

Getting Here

Entrance to this event is ONLY via BRONX RIVER GATE. No entry or exit will be permitted through the Southern Blvd., Asia or Fordham Road Gates.

IS PARKING AVAILABLE?

Parking at the Bronx Zoo is available via the Bronx River Parkway. $10 car. Availability is on a first come first served basis and not guaranteed. Please check https://event.bronxzoo.com/parking before you visit to check parking availability.

WCS Members: Free parking is only available to members who have Bronx Zoo parking added to their membership.

If you're using public transportation, you MUST use the Pelham Parkway subway station as Asia Gate will be closed.


WHAT IS THE BEST PLACE FOR ME TO GET A SHARED RIDE SERVICE OR TAXI?

There is only one Gate open for Pumpkin Nights. You must use the Bronx River entrance, and be sure to mark your location as the Intersection of “Boston Road and Bronx River Parkway Road”.


HOW DO I GET TO THE ZOO IF I DON'T HAVE A CAR?

EXPRESS BUS: from Manhattan: The BxM11 Express Bus makes stops along Madison Avenue, between 26th and 99th Streets, then travels directly to the Zoo's Bronx River entrance (Gate B). For your return trip, pick up the bus just outside the same gate at the MTA BxM11 sign (just outside the Bronx Zoo gate, to the right).

SUBWAY: #2 train to Pelham Parkway Station. This station has three elevators* that lead down to street level. Walk west, where Boston Road meets Bronx Park East. Follow Boston Road to the Zoo's Bronx River entrance (Gate B - interection of Boston Road and Bronx River Parkway Road). Be sure tocheck with the MTA for schedules.

RIDE SHARE or Taxi: YOU MUST have the arrival location as Bronx River Gate. Be sure it is the Intersection of “Boston Road and Bronx River Parkway Road”

The Experience

WHEN IS PUMPKIN NIGHTS?

Thursday, Friday, Saturday and Sunday nights: September 26, 2024 - October 27, 2024


WHAT ARE PUMPKIN NIGHTS HOURS OF OPERATION?

There are specific time slots for arrival. You can arrive at the Bronx Zoo starting at the entry time you select for your reservation. Do not arrive earlier than the time on your ticket. Last entry is at 9:00 PM for all nights. Once you're here, stay as long as you would like to closing.

Pumpkin Nights closes at 10:00 PM, and all guests must exit the park by that time.

As the experience is designed for darkness, tickets begin at 7:00pm until Oct 13, and then a 6:30pm arrival time is available beginning Oct 17.


WHICH GATES/ENTRANCES ARE OPEN FOR PUMPKIN NIGHTS?

Bronx River Entrance ONLY. The Southern Boulevard, Asia and Fordham Road Entrances are not open for Pumpkin Nights.


IS THE ENTIRE ZOO OPEN?

No. Only a limited portion of the zoo is open for this program. All animal exhibit buildings and some other areas will be closed at normal daytime park hours. Please adhere to all posted signs or barriers that block off some pathways as well as one-way paths.


WILL ANIMAL EXHIBITS BE OPEN?

No, there are no animal exhibits open during Pumpkin Nights operating nights.


CAN I EAT THERE?

Snacks and refreshments will be available for purchase, in addition to select food trucks. Members discount offers do not apply to food truck purchases.


IS THE ZOO SHUTTLE RUNNING?

No, the Zoo Shuttle will not be operating. This is a walk-through experience only.


HOW LONG DOES IT TAKE TO EXPERIENCE THE WHOLE EVENT?

The experience is expected to be 45 minutes long.


CAN I TOUCH THE DISPLAYS?

For your safety, please do not touch any of the pumpkin or light displays. Stay on marked pathways and do not wander into planters or display areas.


WHAT’S THE BEST WAY TO TAKE A PICTURE AT PUMPKIN NIGHTS?

You may be photographing Pumpkin Nights in low light during early evening or after dark. If using a camera, boost the ISO, use a slow shutter speed, and turn on the flash to help illuminate people and pumpkins. For cell phones, use the light from a second phone or flashlight and direct it toward your subjects to brighten them.


CAN I RENT A WHEELCHAIR OR STROLLER?

A limited number of strollers and manual wheelchairs will be available for rent on a first-come, first-served basis.

This experience is a walking path that has wheelchair accessible inclines. If you have questions about accessibility or mobility accommodations, please contact guestrelations@wcs.org


Do you have special sensory inclusive hours for Pumpkin Nights?

While we do not have specific days/times designated, we have a number of support services and visit recommendations to help guests with sensory sensitivities have a successful visit to Pumpkin Nights. Review our Social Story for details about the experience.

Avoiding crowds: We recommend visiting on Thursdays and Sundays, where expected attendance would be less than Fridays and Saturdays. Make your reservation for the earliest time slot (7pm, until Oct. 16;and then 6:30pm after Oct 17), and arrive to the zoo 15 min prior to the ticket start time so you are some of the first to enter that night.

Sound sensitivity: The event will have low levels of ambient sounds and music. If someone needs additional support, we have Sensory Bags for free loan which include noise-reducing headphones.

For additional questions and details, please contact guestrelations@wcs.org and our team would be happy to help you plan for your visit.


Membership

DO MEMBERS GET FREE PUMPKIN NIGHTS TICKETS?

No. WCS Members do receive an exclusive discount for the amount of individuals covered on their membership. Membership tickets are $20.95 for adults 13 and up, and $14.95 for children 3-12. Children 2 and under are free. Tickets must be purchased online through the member ticket portal for a specific date and arrival time.


IS THERE A WCS MEMBER DISCOUNT?

Yes! Membership tickets are $20.95 for adults 13 and up, and $14.95 for children 3-12. Children 2 and under are free.

Tickets must be purchased online through the member ticket portal for a specific date and arrival time. Must present a valid Membership card + ID on arrival. You will be asked to pay the $6 difference in ticket price per person if proper credentials are not presented.


I have a WCS IDNYC Membership — What discounts do I get?

A WCS IDNYC Member can purchase one Pumpkin Nights ticket at our Member discount. The Member discount is only for the number of people on a Membership, and IDNYC Membership covers one person - only the individual named on the card. Valid Membership card and ID must be presented on entry with a Member ticket. If you'd like to upgrade your existing Membership you can! Call us at 718-220-5112 from 9 am to 5 pm daily!


AS A WCS MEMBER, CAN I BUY DISCOUNTED TICKETS FOR MY FRIENDS/FAMILY?

No. Discounted Member tickets for Pumpkin Nights is only valid for WCS Members. Discount is only valid for the amount of adults & children covered under the membership. Discount cannot be used for additional guests not covered under your WCS membership. A valid WCS Membership card and photo ID must be presented at the time of entry, along with your Pumpkin Nights ticket(s). Additional fees will be required If a valid membership card and photo ID is not presented with your Pumpkin Nights ticket(s).

Know Before You Go

Important Warning: Some areas may include intense audio, UV lighting, extremely low visibility, strobe lights, fog, and/or special effects. It is not recommended for guests who are claustrophobic, pregnant, are prone to seizures, or have heart and/or respiratory problems.

Please review the Bronx Zoo Know Before You Go webpage for updates to park operations and policies.

Additionally, our First Aid Station will be open and NYPD will be present throughout the evening.

WHAT ITEMS ARE NOT PERMITTED?

Balloons, radios, bikes, skateboards, or scooters are NOTpermitted in the Zoo. Playing ball is also prohibited. Firearms, pocket knives or any weapons, fireworks, drugs and outside food or drinks are not permitted.

For a complete list of park rules: bronxzoo.com/rules


CAN I SMOKE?

The Bronx Zoo is a smoke-free park. Smoking of any kind, including e-cigarettes, is only permitted in parking lots.


IS PUMPKIN NIGHTS WHEELCHAIR ACCESSIBLE?

Yes. The route has inclines which are wheelchair accessible. Please contact us in advance if someone in your reservation needs assistance or accommodations for accessibility, so we can help support the best experience. Send email to guestrelations@wcs.org with subject “Pumpkin Nights ACCESS INQUIRY”. Note: Only working service dogs permitted, in accordance with the ADA. For complete details, go to bronxzoo.com/servicedogs


WILL THERE BE BAG SEARCHES PRIOR TO ENTRY?

Bags may be subject to search prior to entry. Firearms, pocket knives or any weapons, fireworks, drugs and outside food or drinks are not permitted.


CAN I ATTEND A DIFFERENT TIME PERIOD FROM WHAT I PURCHASED?

Due to capacity restrictions, you are only permitted to attend the event starting at the time slot you purchased.


WHAT SAFETY MEASURES ARE IN PLACE?

Your safety is our priority. Our First Aid station will be open and NYPD will be present throughout the evening. Disorderly conduct will result in your immediate removal from the park. This includes, but is not limited to, trespassing into restricted areas; touching staff.

All guests must abide by the park rules in effect on the date of your visit. When changes happen, we make every effort to align our website and park signage with updates. Always check before you arrive for the most up-to-date information.

bronxzoo.com/rules bronxzoo.com/planahead

CAN I LEAVE AND RETURN?

There is no re-entry. If you leave the event for any reason, you will be unable to return

Please be advised that this event is being photographed, filmed, videotaped or otherwise recorded for future use. WCS has the non-exclusive right to record your likeness while participating in the event and to use your likeness in all media worldwide in perpetuity, without remuneration, for WCS's institutional, educational and promotional purposes.

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