Know Before You Go

What to Expect When You Visit

All visitors must have a date-specific ticket. Every guest. Every day.

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Masks are required for your visit.

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Vaccination required for all daytime guests 5+ for indoor exhibits.

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All Visitors Must Have Date-specific Tickets. Every Guest. Every Day.

Admission tickets are still required for WCS Members as well as one-day ticket buyers. (ages 3 & up)

  • RESERVE WCS Member tickets – Must have valid member card for reservation. Members must present tickets, valid member card and photo ID for park entry. Reserve member tickets.
  • BUY one-day ticketsPurchase entry tickets.
  • Already have a prior zoo ticket? Guests with unused Winter Total Experience ticket (expired 4/3/20) or BZ 365 Total Experience ticket, or Gift Ticket, or a courtesy ticket MUST exchange/apply that ticket to a new TIMED TICKET reservation. Use our online web form for assistance from the Reservation Center. You must have your ticket order number, and the name, email and phone number associated with that order.
  • Wednesday Tickets Tickets for Wednesday will be available beginning the prior Monday at 5pm. Tickets will be available until Wednesday at 2pm or until the full day capacity is reached. Reserve Wednesday tickets.
  • Media Visits: No press cards or credentials will be accepted at the gate for admission. All members of the media visiting for the purposes of coverage must have an appointment with the Communications Department.
  • Important Note on Date Selection for Tickets: If the date or time you wish to visit is not listed in our calendar, please select another date. Dates are removed from the calendar once we have already reached the maximum number of guests for that date. The Reservation Center and Member Services will NOT be able to reserve tickets for that date.
  • Please check FAQs for further informationView FAQs.

Mask Policy

Masks are required for your visit. Consistent with NY City/State and CDC guidance, MASKS ARE REQUIRED FOR RIDES* AND ALL INDOOR AREAS FOR ALL GUESTS over the age of 2 years, regardless of vaccination status. Unvaccinated guests over the age of 2 years are also required to wear a mask at all outdoor areas where social distancing cannot be maintained. Face coverings remain optional for vaccinated guests in outdoor areas.

*Rides include Bug Carousel, Monorail and Zoo Shuttle.

Vaccine Policy

BEGINNING DECEMBER 14, VACCINATION WILL BE REQUIRED FOR ALL DAYTIME GUESTS 5+ TO ENTER INDOOR EXHIBITS. Due to NYC Executive Order, all guests age 5 and older must show proof of vaccination (at least 1 shot) in order to enter indoor exhibits.** Children under the age of 5 are permitted into indoor exhibits with vaccinated adult chaperone.

  • PROOF OF VACCINATION may include CDC Vaccination Card (or photo), NYC COVID Safe App, New York State Excelsior Pass, NYC Vaccination Record, or an official immunization record from outside NYC or the U.S. Read more details at
  • GUESTS 18+ must also show an official form of identification with name and photo or date of birth, such as driver's license, non-driver government ID card, IDNYC, passport, or school ID card.
  • PROOF OF VACCINATION FOR VACCINES ADMINISTERED OUTSIDE THE U.S: show official immunization record that includes: First name and last name; Date of birth; Vaccine product name; Date(s) administered; Site where the vaccine was administered or person who administered the vaccine
  • BEGINNING DECEMBER 27, GUESTS 12+ WILL BE REQUIRED TO FULLY VACCINATED TO ENTER INDOOR EXHIBITS. Proof of two vaccine doses, except for those who have received the one dose of Johnson & Johnson vaccine.

For school or camp field trips: Children age 5 to 17 are permitted to visit indoor exhibits if accompanied by vaccinated Adult Chaperone(s). Adult Chaperones (18+) must show proof of vaccination (at least 1 shot) in order for the field trip group to be permitted entry to indoor exhibits.

  • Chaperone supervision ratios must be followed at all times – Student/Camp groups require (1) one adult chaperone for every 10 minors and chaperones must remain with their group at all times.

HOLIDAYS LIGHTS IS A FULLY OUTDOOR EXPERIENCE. There are no indoor exhibits for this event.

**Indoor exhibits include: Congo, JungleWorld, Butterfly Garden, World of Birds, World of Reptiles, Madagascar!, Mouse House, Aquatic Bird House, Carter Giraffe House. Indoor locations used for quick and limited purposes require masks but do not require proof of vaccination: restrooms, café takeout, Zoo Center pass-through.

Contactless Entry

For everyone’s health and safety, we are implementing contactless arrival procedures. We need your help to make it work! Here’s what you do:

  • Step 1: Reserve your tickets in advance - then print OR be ready to use on your mobile device
  • Step 2: Have ticket barcode ready as you arrive for self-scanning (WCS Members – have your valid Member card and ID to show too)
  • Step 3: Scan all your tickets and enter!

Health And Safety Is A Priority!

We are managing capacity for our guest experience, but still expect some lines or gathering at animal viewing areas. Please respect social distancing and related guidelines.

  • Hand Sanitizer: Hand sanitizer available at all entrances and throughout the park near food/retail and exhibit areas.
  • Review all visitor behavior and activity policies: View rules
  • We are managing capacity for our guest experience, but still expect some lines or gathering at animal viewing areas. Note – exhibit lines may close earlier if there is a wait time of 30 minutes or more.

COVID-19 Warning An inherent risk of exposure to COVID-19 exists in any public place where people are present. In accordance with New York State rules and CDC guidance, unvaccinated people continue to be responsible for wearing masks at WCS facilities. By visiting WCS’s facilities, you voluntarily assume all risks related to exposure to COVID-19.

No Re-entry

This applies to all visitors – one-day ticket holders and WCS members. New dated/time entry tickets are valid for a single visit. Reentry is not permitted.

Be A Responsible Guest & Protect Yourself And Others

From social distancing behaviors to handwashing, we need all guests to continue to participate in proper healthy behaviors when visiting. Please remember:

  • If you are sick, or have possible symptoms, please stay home and take time to recover.
  • Distance responsibly! Keep at least 6 feet between yourself and others. Please be patient at animal exhibit areas and allow guests to move along before stepping forward or creating crowds. Pay attention to all zoo signs, as some pathways are now one-way.
  • Wash your hands often. Restrooms for washing with soap and water are available across the park, and we’ve added hand sanitizer stations near exhibits and other gathering areas.
  • Cover your nose and mouth with a tissue or sleeve when sneezing or coughing.
  • Do not touch your face with unwashed hands.

What To Expect When You Visit

  • Food and shopping are available. Renovations are underway on our indoor café! Construction is expected to run through early April. During this time, only outdoor counter walk-up food service is available (view menu). Outdoor seating remains available at Dancing Crane Plaza and other locations in the park. Additional snack stands are open seasonally.
  • WHEN YOU ARRIVE - use the MOBILE SITE ( to see that day’s available exhibits and amenities.
  • INDOOR EXHIBITS REQUIRE PROOF OF VACCINATION: As of Dec 14, proof of vaccination required for 5+ at Indoor Exhibits (Congo, JungleWorld, World of Birds, World of Reptiles, Madagascar!, Mouse House, Aquatic Bird House, Carter Giraffe House). Indoor areas used for quick and limited purposes REQUIRE MASKS but do not require proof of vaccination, including restrooms and gift shops.
  • DUE TO FREEZING TEMPERATURES, water lines for fountains and bottle filling stations are closed November through April. Please bring water bottles with you. Beverages are also available for purchase at Dancing Crane Café walk-up windows.
  • EXPECT SOME CHANGES. We are committed to providing safe and healthy experiences for our community. Changes to exhibits and park operations will happen. We will provide advance notice when possible, but adjustments may also be due to unforeseen conditions. THANK YOU FOR UNDERSTANDING IF SOME EXHIBITS/ANIMALS ARE NOT AVAILABLE ON THE DAY YOU CHOOSE TO VISIT.
  • Animal exhibits close 30 minutes prior to park closure. Exhibit lines may close earlier if there is a wait time of 30 minutes or more.
  • RESPECT LOCAL WILDLIFE AND ROAMING PEACOCKS. The Bronx Zoo is a haven for local wildlife, including squirrels, chipmunks, raccoons, bats, birds and other species. We also care for peacocks who roam freely throughout our grounds. Do not feed, touch or chase any animals. Please treat them kindly. Enjoy and respect them from a safe distance.
  • ADULT SUPERVISION REQUIRED. All guests age 17 and under must be accompanied by an adult (18+).
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Do Not Bring Scooters

For everyone’s safety, child scooters are never permitted. See our complete list of rules.

Please be aware

We reserve the right to escort from zoo grounds any individuals or groups who are acting in ways deemed harmful to our animals, staff or the park, or that impinge upon the safety or enjoyment of the park by other guests.

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