Membership Terms & Conditions

COVID - Health & Safety

Safety is a top priority at our parks and we have made significant changes to the entry process, as well as daily operations. Advanced reservations are required for all guests, including Members at this time. Reservations may not be available on the day of visit and can only be made for the amount of individuals & benefits covered on your Membership. Advance reservations are not required for parking. Some exhibits and attractions may be temporarily unavailable. We appreciate your patience as we work to ensure a safe and enjoyable experience for all of our guests. For more information, please visit our know before you go page prior to visiting a WCS park. Due to COVID-19, some limitations, restrictions, and changes to normal operating protocols may apply

About Your WCS Membership

WCS Memberships are valid for one (1) year from the date of purchase. Memberships may not be shared by more than one household. All adults named on the card, and the quantity of children covered (under 18) must reside in the same household. Memberships are not transferable and are only valid for the individuals named on the card. Discounted tickets for additional guest(s) not covered on your membership but visiting with you can be purchased for 20% off current admission fees by calling 718-220-5112 from 9 AM to 5 PM daily. Membership prices and benefits are subject to change at any time.

Park Access

Access to the Bronx Zoo, Central Park Zoo, Prospect Park Zoo, Queens Zoo and the NY Aquarium are based on your membership level. A valid membership card and photo ID must be presented at the time of entry. “Guest” & children (under 18) must always be accompanied by a named adult on the card. Click here to view membership benefits and categories. Operation hours vary by park and can change due to special event programs and after hour events. Please visit our website prior to your visit.

Bronx Zoo Star Attractions

Access to Bronx Zoo Star attractions are available to Zoo PLUS, Land and Sea, & Conservation level Memberships only. Bronx Zoo Star Attractions include – Bug Carousel, Butterfly Garden, Children’s Zoo, Congo Gorilla Forrest, JungleWorld, Nature Trek, Wild Asia Monorail, and Zoo Shuttle. Some attractions are seasonal, and availability is also subject to weather, capacity, maintenance and other unforeseen conditions. Star Attractions do not include temporary exhibits/attractions and special event programs. WCS Special events or promotional attractions may be subject to restricted access and/or additional fees.

Parking

Onsite parking benefits are based on your Membership Level. Parking is subject to availability on a first come, first served basis and is not guaranteed. Members must show and/or scan a valid membership card and photo ID at the time of entry in order to use their parking benefits. Please note, parking benefits are only valid for one (1) car per membership, per day. Duration based parking in effect at the NY Aquarium. Additional fees may apply. Parking on WCS premises is done at your own risk. WCS is not responsible for stolen or damaged property. Parking prices and benefits are subject to change at any time. Parking benefits are only valid during park operating hours. Click here to view membership benefits and categories. Bronx Zoo parking benefits can be added on Zoo level memberships for an additional fee. Weekend Preferred Parking at Fountain Circle is available to Conservation Fellow, Partner & Patron Membership levels only and is based on availability.

Additional Benefits

Additional perks and benefits include:

  • 10% discount on in-park food and retail purchases at select locations.
  • Member discounts on education programs, Wild Encounters, Treetop Adventure Climb & Zip, and special events like Brew at the Zoo, Run for the Wild and Holiday Lights.
  • 20% 0ff additional tickets for family & friends visiting with you.
  • Discounted tickets to the Central Park Zoo’s 4-D theater.
  • One (1) free member-only t-shirt per household.

Online Discounts & Promotions

A valid discount code must be entered at the time of purchase. No cash back, refunds or credit can be issued for prior purchases. Discounts codes cannot be combined with any other offer; one (1) discount per transaction. Discount codes do not apply to upgrades and parking add-ons. Discounts are subject to change at any time. Applying a discount will change the tax deductibility amount. Applying a discount will change the tax deductibility amount of your membership. Expired discount codes cannot be honored.

Cancellation Policy

All ticket, parking and membership sales are final. No cash back, refunds, credit or exchanges. Memberships are non-transferable.

Visitor Rules

We expect all guests to behave in a family-friendly manner. WCS staff, guests, and the animals in our care deserve an environment free from abusive or inappropriate behavior. We reserve the right to refuse admission to, escort from park grounds, and/or revoke without a refund the Membership of, any individual or group who endangers our animals, staff, vendors, guests, or any WCS property; or who engages in verbal or physical harassment, discriminatory or threatening behavior, or otherwise interferes with the safety or enjoyment of the park by others. This Guest Conduct Policy also applies to written and verbal correspondence. WCS reserves the right to terminate communication with any individual who engages in verbal harassment, profanity, discriminatory or threatening behavior, whether by phone, email or other means of communication. Additional visitor rules can be found on our website.

*Visitor rules & know before you go links are directed to Bronx Zoo webpages however each park has their own park-specific pages and information.

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