When does beer and wine pouring begin?
Pouring begins at 7pm.
Will this event still happen if it rains?
Yes, this event is rain or shine.
When is last entry to Brew at the Zoo?
Last entry is at 10:00 p.m.
Do I need a photo ID?
Yes, photo ID is required. Guests and designated drivers must be 21 and over. Individuals under 21 will not be admitted into the event. Children are not permitted.
I can’t find the email with my tickets – what do I do?
Send an email to firstname.lastname@example.org and we can resend your tickets. PLEASE be sure to include this information:
Name of purchaser:
Date of purchase:
Number of tickets:
Email used for transaction:
What is the VIP ticket?
VIP ticket holders get exclusive entry to the VIP Beer Hall at the Dancing Crane Cafe with private bathrooms, VIP Grizzly Corner Disney-themed Karaoke and VIP Somba Village Brewtique Sip n' Snap access. VIP guests can enjoy complementary light bar snacks, exclusive wine and beer samples, and pick up their 2020 commemorative t-shirt.
VIP amenities also include express check-in access and complimentary fountain soft drinks from Bronx Zoo cafes. VIP guests will also receive a Bronx Zoo general admission ticket to visit us again in the 2020 season, which you will receive along with your Brew at the Zoo ticket package.
WHERE DO I PICK UP MY VIP SWAG?
VIP swag can be picked up at Zoo Center from 6-10:30 p.m.
What is your bag & security policy?
All guests will be required to go through security screening. Bags will be subject to search prior to entry.
Will I get to see animals during Brew at the Zoo?
Sure! The zoo is opening up at 6 PM so you can check out some of our most popular exhibits. Reference the animal tab for a full list of open exhibits and times to plan your visit. Please note, while the animals will be in their exhibit, it is up to the animals if they choose to be in the area that is visible to the public. Select animal exhibits will be open from 6-7:30 p.m.
Will the entire zoo be open for the event?
No. Event entry is only via Southern Blvd Gate, Bronx River Gate and Asia Gate. (no entry at Fordham Road). The Brew event will be restricted to a large section of the park - from Fountain Circle, through Astor Court and Dancing Crane Plaza, to the World of Reptiles and Somba Village.
WE ASK THAT ALL GUESTS REMAIN IN THE DESIGNATED AREAS AND PAY ATTENTION TO PATHWAY RESTRICTIONS.
Will there be non-alcoholic beverages available?
Courtesy water stations will be available. There will be soda and bottled water available for purchase.
Will wine be available?
Will there be food available?
A variety of food trucks, as well as zoo cafes and snack carts, will be open and available for purchase. Food is not included in the Brew ticket price*. Credit cards are accepted at many, but not all of the food trucks. An ATM is located inside the Zoo at the Dancing Crane Pavilion.
VIP guests can enjoy some bar snacks at the VIP Dancing Crane Cafe VIP Beer Hall, VIP Grizzly Corner and Somba Village.
What is your smoking policy?
The Bronx Zoo is a smoke free park. Smoking is only permitted in parking lots and at one specific designated smoking area adjacent to the Southern Blvd Gate. All smoking, including e-cigarettes and vaping devices, is prohibited in all other locations.
If I leave the Zoo grounds, will I be allowed back in?
No. There will be no re-entry allowed at this event. If you leave the Zoo for any reason you will be unable to return.
Does my ticket price include parking?
How much is parking for this event?
Parking is $17 per car. ($20 for buses)
Please note, we have introduced a new pay-on-exit parking system at the Bronx River entrance of the Bronx Zoo. Simply put, this new method of parking works in three steps.
- Pull a ticket on entry
- Park & enjoy your visit
- Stop by a Parking Pay Station before getting back in your car (cash or credit cards accepted). Present the validated ticket at the exiting arm.
If I am a WCS Member, do I have to pay for parking?
As this is a special after-hours program, Member benefits do not apply. However, we are offering a special WCS Member parking discount for Brew at the Zoo! Parking (beginning at 5:30pm) will be $8 for any level of WCS Membership. Members must present a valid membership card and photo ID (lookups are not available). Discount for 1 car per membership.
Standard WCS Member parking benefits apply for arrivals prior to 5:30pm.
What is the "Designated Driver" ticket?
Designated drivers get access to all General Admission perks, without consumption of alcohol. Designated Drivers must be 21 and over to enter. Guests with tickets will
not receive a souvenir cup and will not be allowed to consume alcohol at the event; however, they will receive complimentary fountain soft drinks at Bronx Zoo cafes. Designated Driver tickets are limited and may sell out prior to the event date. There are no VIP Designated Driver tickets.
Does the cost of my Designated Driver ticket include parking?
No. Parking is separate from all Brew tickets.
Can Designated Driver tickets go into the VIP areas?
Only VIP ticket holders are provided entry into the exclusive areas. Designated Driver tickets are equivalent to General Admission access.
Can a Designated Driver be under 21 years old?
No. Only people age 21 and over will be permitted into Brew at the Zoo. IDs are checked at each point of entry and any person under the age of 21 will be turned away.
Can I bring my young child or baby to this event?
No. Only people age 21 and over will be permitted into Brew at the Zoo. IDs are checked at each point of entry and any person under the age of 21 will be turned away – this includes infants and small children.
If I purchased tickets for others and received their e-tickets to my email address but we are arriving at different times/entrances, what do I do?
Each ticket has a unique bar code. We recommend emailing your guests attaching their respective ticket in advance of the event. This way, if you show up at separate times or gates, they will have no issues or delays in getting into the zoo. The sea lion pool on Astor Court is a central location to meet up.
Can I get to the Bronx Zoo by public transit?
Yes! We encourage you to do that! The Zoo is convenient to both the 2 and 5 subway trains. We recommend taking those to the PELHAM PARKWAY station and walking to the Bronx River Gate. In addition to subway, you can use the BxM11 Express Bus, and local buses. Visit our
directions page for further information and driving instructions.
Can I feed the animals?
No, and please note, disorderly conduct will result in removal from the event. This includes feeding of animals and dumping of liquids in non-designated areas.
If I arrive at the zoo earlier in the day, can I just stay until the event starts?
All guests must leave the zoo at the end of park hours (5p.m.). We encourage you to visit some of the fantastic local restaurants and stores on Arthur Ave! Entry for the event will start at 6:00pm.
Is there a local car service?
We encourage safe and responsible partying. We strongly recommend carpooling, taking mass transit, or making prior arrangements with your favorite car service or ride sharing company.
What amenities will be available?
We have you covered with an abundance of restrooms and porta-potties throughout the park. There will be security and NYPD presence as well as a Bronx Zoo first aid station available. Our Bronx Zoo store will be open for that perfect souvenir.
What if I arrive before 5p.m. and park in the Zoo lot - do I have to move my car?
No, if you are parked in Southern Blvd, Asia Parking or the main Bronx River parking lots, you can leave your car.
Can I purchase tickets the day of the event?
Tickets will only be sold online and in advance of the event. There will be no onsite ticket sales. Tickets are expected to sell out, so get yours early.
Can I get a refund?
No, ticket sales are final. No refunds or exchanges. The event will be held rain or shine. Buyer Beware: there are no third party ticket sales for this event.
Are media tickets available for the event?
A limited number of media tickets will be available to credentialed members of the press only. Please email
email@example.com to inquire. There will be no admission without an advance ticket.
I never got confirmation on my tickets!
First, check your junk/spam folder. Sometimes the confirmation email gets sorted there. If you still don't see it, please reach out to
firstname.lastname@example.org with your details (purchaser name, date of purchase, quantity of tickets) and we'll get back to you.
Are service dogs or therapy dogs allowed at the Zoo?
Yes, for Service Dogs; No, for therapy dogs.
We only allow working Service Animals, in accordance with the American with Disabilities Act (ADA). Under the ADA, “a service animal is a dog that has been individually trained to work or perform tasks for assisting a person with a disability.” Service dogs are working animals, not pets. Dogs whose sole function is to provide comfort or emotional support do not qualify as service animals under the ADA. Pets, comfort animals, emotional support or therapy animals are not permitted at the Zoo.
Upon arrival at the park, please check in with Admissions so a supervisor can review some logistical items with you and issue a Service Dog Admission pass*. Thank you for your cooperation to ensure a safe and successful visit for yourself, your service dog, the animals cared for at the zoo, and other park guests.
*As stipulated by the ADA, Zoo staff may request that a service dog experiencing difficulty or demonstrating problematic behaviors, such as barking or lunging, be removed from the Zoo immediately. We ask that you promptly comply with any such request for the safety and welfare of all.