What if I have admission tickets that are expiring?
If you previously purchased tickets for a zoo visit, we will honor/accept them on any future date in 2020. But for any specific concerns or unique circumstances, please reach out to our customer care team at firstname.lastname@example.org. For special events or program tickets for Wild Encounters or Education programs, please wait for specific instructions and updates about those experiences. We appreciate your patience and understanding.
Does the zoo close during the winter? Is it open on holidays?
The Bronx Zoo is open year-round. We close on the following holidays:
Thanksgiving Day, Christmas Day, New Year's Day, and Martin Luther King Day. Spring and summer are naturally high-attendance seasons, but we encourage guests to visit during fall and winter as well. When the weather cools off, many animals are more active and you'll encounter fewer crowds.
How long does it take to see the zoo?
With 265 acres of wildlife habitats and attractions, it's difficult to see the entire zoo in one day. For shorter visits, take a two-hour tour of our most popular exhibits, like Tiger Mountain, Himalayan Highlands, Congo Gorilla Forest, and World of Reptiles. During the warmer months, guests with young children can begin their visit at the Children's Zoo and then stroll Astor Court to meet our sea lions and visit Madagascar! In wintertime, warm up in JungleWorld, our giant indoor rainforest habitat.
Are general admission tickets available?
Yes. We offer both Total Experience tickets and General Admission tickets. Total Experience tickets give you unlimited access to a host of premium exhibits and activities. They are available both online and at the gate. With General Admission tickets, which are only available at the gate, you must pay to enter those experiences.* GA tickets are priced as follows:
Child (Ages 3-12)
Children 2 years and under are always free!
*Bug Carousel, Butterfly Garden, Children's Zoo, Congo Gorilla Forest, JungleWorld, Nature Trek, Wild Asia Monorail, and Zoo Shuttle each have a $6.00 entrance fee with General Admission tickets.
Are the zoo's hours different in the summer vs. winter?
They are. In the colder months, from early November to early April, the zoo is open from 10 a.m. to 4:30 p.m. During the warmer months, we're open longer, from 10 a.m. to 5 p.m. (5:30 p.m. on weekends and holidays).
I am a tourist visiting from Manhattan. What's the easiest way to get to the zoo?
The BxM11 express bus is a fast and inexpensive way to travel between the Bronx Zoo and Manhattan. It makes stops along Madison Avenue, between 26th and 99th Streets, then travels directly to the zoo's Bronx River entrance. Click
here for complete travel information.
Are there hotels you suggest tourists stay in?
Is there a day when admission is free?
General admission is free all day on Wednesdays at the Bronx Zoo. Please consider making a donation to help support our operating costs, and to aid our work in caring for animals here in New York and around the world. We appreciate your support!
Am I allowed to bring food into the zoo?
Yes, picnic areas and tables for boxed lunches are provided at the Dancing Crane Café and throughout the park. Please abide by the posted rules in exhibits where food and drink are prohibited.
Can I rent a wheelchair or stroller?
A limited number of wheelchairs and strollers are available for rent at each entrance on a first-come, first-served basis. See
Accessibility for more information.
Can I bring my own stroller? Are there any stroller restrictions?
Yes, you can bring your own stroller. Some buildings and exhibits request that you stow your stroller in a designated area before entering.
Do you have lockers available for rent?
Does the Zoo offer military discounts?
Yes! Military discounts are available
6 days a week, year-round (excludes Wednesdays). These discounts are only available
on-site at any Admissions booth.
Not available for online purchase.
- Active Duty U.S. Armed Forces
Personnel Discount: Present a valid military ID and receive FREE Total
Experience or General Admission ticket, and 50% discount for up to three family
members included on the same admissions transaction.
- Military Veteran Discount: Present a
valid military ID and receive a 50% discount for you and up to 3 guests on Total Experience or General
Does the zoo offer student discounts?
The Bronx Zoo offers complementary General Admission to NYC undergraduate college students. Eligible students must either be: a) attending a NYC college (must show a valid college ID from an institution within the 5 boroughs of New York City; b) NYC resident, attending non-NYC college (must show valid college ID and proof of NYC residency)
Do I have to specify the date I am visiting when purchasing tickets online?
How do I know the expiration date for my tickets?
Most tickets have the expiration date listed on the pdf print-at-home page that was attached to the confirmation email. If you are unsure of the expiration, please check this webpage for a list of ticket products and expiration dates: bronxzoo.com/shop/expiration
How do I get a WCS Membership with my IDNYC municipal ID card?
Once you have received your IDNYC card, you may bring that card to the Bronx Zoo to apply for an individual WCS IDNYC Membership. Enrollment is only available on site at the Bronx Zoo. Find out more about WCS IDNYC Membership.
Do I get in free if I'm a member of another zoo?
What is the admission fee for students?
For all student and group sales pricing, please visit
Field Trips or call (800) 433-4149.
I am a NYC school teacher or camp counselor. What is the admissions fee for my students/campers?
The zoo offers free general admission tickets for New York City school and camp groups. Call the Group Sales Department at (800) 433-4149 to obtain your free passes.
Does the Zoo have a Lost and Found?
Yes, our Lost and Found is located in the Security Department in the Education building on Astor Court. To inquire about an item you may have lost at the zoo, call (718) 220-5128.
Do I have to make reservations for programs?
All public events are free with zoo admission. However, advance registration is required for all of our Education
Can I host a birthday party for my child at the zoo?
Birthday party programs are available at the Bronx, Central Park, Prospect Park, and Queens Zoos only. Parties can take place year-round, rain or shine. Visit our
Birthday Parties page to learn more.
I am a member of the media and would like to arrange a zoo visit or take some photographs. Who should I contact?
Commercial photography or filming is prohibited without express permission of WCS Public Relations. Contact the PR department by emailing
email@example.com or calling (718) 220-5182.
Will the Zoo accept an animal I cannot care for?
Every year, the Bronx Zoo receives many inquiries from people who would like to donate wild animals or exotic pets; however, the zoo is not able to accept them. If you have an animal in need of a new home, please contact local and regional rescue organizations that specialize in caring for unwanted pets, such as the
ASPCA. Plans for a pet should always include care for its entire lifespan. Remember that exotic animals almost never make good pets. Regretfully, the Bronx Zoo cannot take in additional animals. Please contact your local Animal Control or ASPCA.
Does the Zoo offer behind-the-scenes tours?
Our Wild Encounters programs offer amazing up close animal experiences and are the best way to learn “insider information” about the Bronx Zoo. These programs provide exclusive access, but do not go into keeper areas or restricted zones. Or join us for Education programs for children and adults to discover even more about animals and wildlife conservations. Or a great way to see “behind the scenes” at the Bronx Zoo is through our docu-series “THE ZOO” on Animal Planet!
What is "preferred parking" and do members park there for free?
Preferred Parking in Fountain Circle offers Bronx Zoo guests the closest parking location to zoo exhibits. With these premier spots, guests can enjoy the utmost convenience and have easy access to their car throughout the day. Preferred Parking is available to visitors on weekends only, for a $23 fee. FREE parking at this exclusive location is a new benefit for Conservation Fellows and Partners. Members at the Dual Premium, Family Premium, and Conservation Supporter levels do not receive free parking in Fountain Circle, but may pay the parking fee of $23 for this lot OR park for free in one of the zoo's other parking lots. Parking is subject to availability; a limited number of Preferred Parking spots will be saved for Conservation Fellows and Partners, but reservations are not accepted. The lot will close when capacity is reached.
Where can I get a souvenir?
We have 7 convenient locations to shop with the Bronx Zoo Store being our flagship location. All of your purchases go toward saving wildlife and wild places.
Can I shop online?
No, but you can call our main location at 718-220-5322 and make a purchase with a credit card that can be shipped to you.
Does the zoo have electric vehicle charging stations?
There are EV charging stations in the Southern Blvd parking lot. These are available year-round on a first come first serve basis, but use is not guaranteed. (Asia Parking lot (via entry at Bronx River Gate) does have a charging station as well; however, Asia Parking lot is not available year-round. This location is seasonal - primarily in use during the summer, and typically used on weekends-only in Spring and Fall.)